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Return, Replacement & Warranty Policy – Marshall Products
To ensure the authenticity and quality of Marshall products, all Marshall products sold by Mindcrafts are covered under the following terms:
Return & Replacement Eligibility
The original manufacturer seal must remain completely unopened and untampered.
Returns or replacements will be accepted only if the product is received with the original seal intact.
If the original seal has been opened, broken, or tampered with, the product is not eligible for return, replacement, or refund under any circumstances.
Manufacturing Defects & Warranty
If you experience any manufacturing defect, functional issue, or performance problem after opening the sealed product, the product is not eligible for return or refund.
In such cases, customers should claim the applicable manufacturer's warranty directly through Marshall's official support channels, in accordance with Marshall's warranty terms.
Incorrect or Damaged Deliveries
If you receive:
A wrong product, or
A product that is visibly damaged in transit while the original seal remains intact,
please contact Mindcrafts within 24 hours of delivery with clear photos/videos of the package and product. Eligible cases will be reviewed for replacement.
Important
By placing an order for any Marshall product on the Mindcrafts website, you acknowledge and agree to the above Return, Replacement, and Warranty Policy.
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